niedziela, 5 września 2021

How Product Experts' points at Google Forums are calculated

 In below post I present my empiric knowledge, how to gain more points at Google Help Forums and how to gain some perks, like badges.    

Many years ago Google launched Help Forums. The idea was to create a place (community), where users can post their problems and other users with higher knowledge about Google products help those users who posted problems. During years, the forums growth and changed, now it's really powerful and azure platform.
Every user who helps others gains points. If the points hold some levels, your level will be higher and you have more possibilities as a user on that forum.
I run some tests and based on this, your monthly active points are calculated as following:
Active Points = A * 1 + R * 10  + TH_U * 1 - TH_D * 1  + AP * 1  + RA * 0
where:
A - number of all responses you posted during last month
R - recommended answers, author of the thread or both experts and managers can use this button to mark the best answers
TH_U - number of thumbs up under your answers
TH_D - number of thumbs down under your answers
AP - number of responses at private forums
RA - relevant answers, market algoritmically

I hope this equation helps active users on Google Forums to gain more points and help (answers) in more smart way. If you are PE and see relevant answer, mark it additionally as Best answer or click thumb up. If you know any of Google services at at least good level and are willing to help others, you can sign up here.

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